Project Liber8 Chatbot

Vulnerable Populations
Project thumbnail

Language barriers limit info access to migrant workers in Malaysia on COVID19 & effect of government-imposed lockdown. Project Liber8 Chatbot fills this gap by providing accessible info in 5 languages

Siew Sanz Ng, Su Shern New

Inspiration

Numerous websites, infographics, and channels have been created to provide information on COVID-19. Unfortunately, in Malaysia, all this information might not be accessible to one of the most vulnerable segments - Migrant Workers; simply because of language differences. More importantly, there is not enough information on how COVID-19 and the government-imposed Movement Control Order (MCO) affects migrant workers specifically.

What it does

Project Liber8’s chatbot aims to fill this gap by providing the most relevant information for migrant workers in English, Bahasa Indonesia, Bengali, Nepali, and Burmese.

How I built it

Built on DialogFlow, we can easily update content to ensure that only the most up-to-date information is provided and to combat misinformation.

Accomplishments that I'm proud of

The chatbot has gathered positive traction over the past week and has been featured in national news outlets: https://standtogether.my/2020/03/24/11-heroic-malaysian-initiatives-covid19-turmoil/ https://www.thestar.com.my/news/nation/2020/03/26/citizens-show-kind-side-during-virus-crisis

What's next for

Currently, we are doing our best to get chatbot out to migrant communities who need accessible information.

Email the builderSee more on Devpost

A project from #BuildforCOVID19

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